Benefits administered by INDECS Corp.
FIND A PROVIDER
New Provider Concierge Service and Look Up Tool! - www.homesteadproviders.com
We now offer concierge service to help you find quality providers! Please use our new provider look up tool at www.homesteadproviders.com to search for providers by name, specialty and geographic location. The directory allows you to find preferred providers like Penn Medicine in the PA/NJ area as well as providers that participate in the PHCS - Practitioner Only program, a Multiplan program. (You can still access PHCS providers through www.multiplan.com – choose PHCS Practitioner Only network.)
The Homestead directory is provided as a convenience to you. It indicates the affiliation of the provider. When you call a new provider to make an appointment, be sure to mention the Claim Watcher or PHCS – Practitioner Only affiliation when asked about your benefits coverage.
Not able to find a specific provider? Concerned about an upcoming appointment? We are with you every step of the way – just call our provider concierge service at 855-897-4816. If you have an upcoming appointment with a new provider, please reach out to us to help facilitate your visit. You can also fill out a Provider Assistance Form here.
HAVE A QUESTION?
We've Got Answers
Call INDECS Customer Service:
Or Email Us:
Don’t Forget to Check your Mail!
P.O. Box 668
Lyndhurst, NJ 07071-0668
We will take steps to verify that the bill you received is in fact a balance bill or that it was for unpaid patient responsibility. If it is determined that the bill is an actual Balance Bill, the Claim Watcher Balance Bill Defense Service powered by BillingNav will commence, and the BillingNav Support Team will email you instructions of how to login to the BillingNav Member Portal. You may need to log in to the BillingNav Portal to review/e-sign necessary documents.